Shipping & Returns for One Fur All's Pet House Candles

Shipping & Returns

We stand behind all of our products.  If, for any reason, you are not thrilled with any product purchased on our site, simply send it back to us.  We will refund to you 100% of the purchase price of the product or, if you prefer, we will exchange it and credit you 100% of the purchase price paid for that product.  Our policy lasts 30 days from the date of purchase. 

To complete your return, a receipt or proof of purchase is required.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  A credit will automatically be applied to your credit card or original method of payment, within approximately 10 business days of receiving the product in our warehouse.  If you choose to exchange your product, we will ship your replacement within approximately 10 business days of receiving the product in our warehouse

If you have any question, please contact us at


Orders are shipped via UPS. Most orders are shipped within 2-3 days and are delivered 1-6 business days after that.

To return your product, please mail your product to: One Fur All 250 N Dixie Hwy #6 Hollywood Florida US 33020.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.



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